Privacy Policy
Last updated: June 2026
1. Information We Collect
When you interact with the Doctor Bookings platform, our systems may collect and process the following categories of data:
- Personally identifiable information (name, phone number, email) submitted during service requests
- Geolocation and locality data for provider dispatch and service coordination
- Health-related inputs and symptom data shared for clinical consultation routing
- Device metadata, session identifiers, and browser telemetry for platform optimization
2. How We Use Your Information
Your data is processed for the following operational purposes:
- Executing end-to-end service fulfillment including provider matching and dispatch orchestration
- Appointment confirmation, scheduling coordination, and real-time service status updates
- Platform analytics, performance monitoring, and service quality benchmarking
- Transactional and operational communications critical to service delivery
3. Data Protection & Security Infrastructure
We employ industry-standard encryption protocols, access control mechanisms, and secure data handling procedures to safeguard user information against unauthorized access, modification, or disclosure. All health-related data is processed in compliance with applicable medical data privacy standards and handled under strict confidentiality protocols throughout our system architecture.
4. Information Sharing & Third-Party Access
We do not sell, trade, or commercially distribute your personal information to third parties. Data sharing is restricted to:
- Assigned healthcare providers for the purpose of clinical consultation delivery
- Infrastructure and communication service providers integral to platform operations
- Regulatory and legal authorities when mandated by applicable jurisdiction
5. Cookies, Analytics & Tracking Technologies
Our platform utilizes cookies, session storage, and analytical instrumentation to monitor application performance, track user engagement patterns, and optimize the overall service experience. Users retain full control over cookie preferences through their browser configuration settings.
6. Your Rights & Data Control
You have the right to access, rectify, or request permanent deletion of your personal data from our systems. To exercise any of these rights, contact our data operations team at founder@doctorbookings.in.
7. Contact Us
For inquiries regarding this Privacy Policy or our data handling practices, reach us at:
Email: founder@doctorbookings.in
Phone: +91 9182296058